Frequently Asked Questions


Have any product questions or want to learn more about CBD?
Refer to our FAQs below or contact us at

Cannabidiol (CBD) is one of the 113 identified cannabinoids in cannabis and hemp plants and accounts for up to 40% of the plant’s extract. In 2018, clinical research on cannabidiol included preliminary studies of anxiety, cognition, movement disorders, and pain.

CBD is present in both HEMP and marijuana, however significant quantities are in hemp than it is in marijuana. CBD is THC free or contains significantly low amounts that are less than 0.3% which makes it NON-psychoactive.

The two most commonly known types of CBD that are out in the market are full spectrum and isolate. Full spectrum CBD contains all of the cannibinoids that are extracted from the hemp plant. Isolate CBD, hence the nomenclature is singularly composed of CBD itself.

There are still continuous debates on which type is better, however recent studies have portrayed that full spectrum CBD offers greater levels of benefits.

Our products do NOT contain THC or trace amounts of less than 0.3% and will NOT get you high. Unlike THC, CBD is non-psychoactive and will not hinder your cognitive or physical abilities.

Please refer to our batch reports and product pages for 3rd party lab results.

HEMP-derived CBD is legal as long as it is produced within the regulations defined by law.

In 2018, President Trump passed the “2018 Farm Bill,” which removed HEMP as a schedule 1 drug, and has been reclassified as an “agricultural commodity.”

  • The hemp must contain less than 0.3% THC
  • The hemp must adhere to the shared state-federal regulations
  • The hemp must be grown by a properly licensed grower

Charis products adhere to ALL regulations above, therefore LEGAL for consumption, sale, and distribution.

We will accept returns of product(s) for a refund of your purchase price, excluding the original handling and shipping costs. Returns must be made within fifteen (15) days of shipment and provided such products are returned in their original condition.

Please view our Terms of Service page for more details.

We do offer a wholesale and resell program for valid customers. Customers will have to submit a registration form.
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